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General Questions
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Minimum requirements
My device is incompatible with the game. Why?Subway Surfers v. 2.0 and higher only supports Android, iOS, and Amazon devices.The minimum req...
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Where can I find my User ID?
Need help to figure out where your User ID is?Please follow the steps to get it:Tap the Settings icon on the home screen (the gear...
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Delete or request a copy of your Data
Please feel free to request a copy of your data or ask to delete the data by contacting us via the 'Chat with us' button below and selecting...
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Game language
Need to change the game's language?Go into Settings (the gear in the upper right corner of the home screen) and then navigate to t...
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Ranked Rewards
Don't let the guard catch you!Have you already beat your score in the Daily High Score? Don't worry, now you can run longer and get much mor...
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Coin Meter
Coin Meter is a feature that rewards you daily for gathering coins during a run.By collecting Coins, you can unlock chests co...
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Game Music
Can I find your awesome soundtracks posted somewhere?Yes, sure! You can find your favorite boombox beats on our official Spotify p...