General Questions
-
Minimum requirements
My device is incompatible with the game. Why?Subway Surfers v. 2.0 and higher only supports Android, iOS, and Amazon devices.The minimum req...
-
Where can I find my User ID?
Need help to figure out where your User ID is?Please follow the steps to get it:Tap the Settings icon on the home screen (the gear...
-
Delete or request a copy of your Data
Please feel free to request a copy of your data or ask to delete the data by contacting us via the 'Chat with us' button below and selecting...
-
Game language
Need to change the game's language?Go into Settings (the gear in the upper right corner of the home screen) and then navigate to the La...
-
Game Music
Can I find your awesome soundtracks posted somewhere?Yes, sure! You can find your favorite boombox beats on our official Spotify p...
-
Our communities of Subway Surfers
X (Twitter) https://x.com/sybogamesFacebook https://www.facebook.com/SubwaySurfersSybo/Instagram https://www.instagram.com/subwaysurfer...
-
Fair Play
Cheating has no place in Subway Surfers. We're committed to fair play, which is why we have strict rules against any form of cheating.Our mi...