Why Isn’t My Device Compatible with Subway Surfers City?

Subway Surfers City is our latest and most advanced runner game yet! With top-tier graphics and new features, it requires more power to run ...

Ad-related Issues

Ads-related Issue We know how frustrating it can be when things don’t work as planned, especially with ads. If you watched an ad but di...

How to Reinstall Subway Surfers City Safely

Sometimes a fresh reinstall is just what your game needs, but only if it’s the last resort you have to take. It’s super important to do it r...

Lost Progress? Let’s get you back on track!

Don’t worry if your progress seems to have vanished - try these steps to recover it:Quick fixesCheck your account connection:Make sure you’r...

Bugs

If your game isn’t running as smoothly as it should, here’s what to do:Performance issues? Try this:Switch the graphics mode: Head to the Se...

My Game Crashes

What Can You Do?Update your OS: Ensure your device runs the latest operating system version. Check device specifications: Confirm your devic...