Why Isn’t My Device Compatible with Subway Surfers City?

Subway Surfers City is our latest and most advanced runner game yet! With top-tier graphics and new features, it requires more power to run ...

Ad-related Issues

We know how frustrating it can be when things don’t work as planned, especially with ads. If you watched an ad but didn’t get your reward, d...

How to Reinstall Subway Surfers City Safely

Sometimes a fresh reinstall is just what your game needs, but it’s super important to do it right to avoid losing your progress! Here’s the ...

Lost Progress? Let’s get you back on track!

Don’t worry if your progress seems to have vanished—try these steps to recover it:Quick FixesCheck Your Account Connection:Make sure you’re ...

Bugs

If your game isn’t running as smoothly as it should, here’s what to do: Performance Issues? Try This:Turn Off Ultra Graphics Mode:Head ...