Need to locate your purchase receipt for a refund or to resolve an issue? Follow these steps based on your device:
For iPhone Users
Open the App Store app.
Tap the Sign-In button (or your photo) at the top of the screen.
Select Purchase History (you might need to sign in).
Look for the item or match it to the charge amount.
For detailed guidance, visit: Apple Support.
For Android Users
Open the Google Play Store app.
Tap your Profile Icon in the top right corner.
Select Payments & Subscriptions > Budget & History.
Review your purchase details there.
For full details, visit: Google Play Support.
Having trouble? Contact our Player Support Team with your receipt, and we’ll help sort it out!