Don’t worry if your progress seems to have vanished—try these steps to recover it:
Quick Fixes
Check Your Account Connection:
Make sure you’re logged into the same Google Play, Apple ID, or Facebook account you used before. This should sync your progress back.
Restart the Game:
A quick restart can sometimes reload your saved progress.
Reinstall the Game:
If the above didn’t work, try reinstalling the game.
Just make sure your progress was saved to an account first!
Still Missing Progress?If these steps don’t do the trick, contact our Player Support team below in the chat and share:
When you lost your progress.
Any purchases you made (if applicable).
We’ll do everything we can to help you get back to surfing!