Sometimes a fresh reinstall is just what your game needs, but it’s super important to do it right to avoid losing your progress! Here’s the step-by-step guide:

Before You Uninstall

1. Connect to a Saving Account:

Make sure your game is linked to Google Play or Apple ID under the game Settings. This is your safety net for saving progress!

2. Back It Up:

Double-check that your data is synced to your account. This keeps your coins, characters, and rewards secure.

3. Uninstall the Game:

Once you’re 100% sure your progress is backed up, uninstall Subway Surfers City from your device.

4. Reinstall and Sign Back In:

Download the game again from the App Store or Google Play Store.

Log in with the same account you were using before. Your progress should reload automatically!

Important NoteIf your game wasn’t linked to an account before uninstalling, your progress may be lost. Need help? Contact our Player Support team—we’ve got your back!

With these steps, you’ll be back to surfing in no time.