Subway Surfers City is our latest and most advanced runner game yet! With top-tier graphics and new features, it requires more power to run smoothly compared to the original Subway Surfers. This means it’s only supported on certain devices. Here’s the scoop:
Minimum Requirements
iOS Devices: Requires iOS 16.0 or later.
Android Devices: Requires Android OS 5.1 or later, with more than 768 MB RAM.
Why the Higher Requirements?
Subway Surfers City boasts enhanced graphics and new features, demanding more from your device to ensure smooth gameplay.
Additional Considerations
Device Variability: Even if your device meets these specs, performance can vary due to different designs and optimizations.
Modified Operating Systems: Devices with custom ROMs or modified OS may face stability issues.
Unsupported Devices: Some devices, like Huawei models released after May 15, 2019, lack access to Google Mobile Services, affecting game compatibility.
What Can You Do?
Update Your OS: Ensure your device runs the latest operating system version.
Check Device Specifications: Confirm your device meets the minimum requirements.
Use Official App Stores: Download the game from the official Google Play Store or Apple App Store to ensure compatibility.
If you’re still having trouble, feel free to reach out to our Player Support team. We’re here to help you get back to surfing the subways!