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Troubleshooting
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CONTACT SUPPORT
If you:didn't find the answer to your question in our Help Centre articles;want to share your feedback, idea, or suggestion;spotted a bug, g...
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AD-RELATED PROBLEMS
If you experience an ad failing, for example, by freezing, showing a black/white screen or similar issues - please re-start your device and ...
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MISSING A PURCHASE
Missing a purchase? We need three things from you to find it:Explanation. This will help us avoid similar issues in the future. What happene...
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UNAUTHORIZED PURCHASE
In case a purchase has been made without your consent, please follow the instruction below.For iPhone users:Unfortunately, we cannot track t...
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CANNOT MAKE A PURCHASE
There may be several reasons why you cannot make in-app purchases.If you don't see a price or see the wrong one, it might be because your ga...