There may be several reasons why you cannot make in-app purchases.

If you don't see a price or see the wrong one, it might be because your game cannot connect to the store.

In that case:

  • check that your device has a stable internet connection
  • go to your device's ‘Settings’ and make sure the “Date & Time” settings are correct (preferably set it to 'Automatic')
  • make sure you have a valid payment method in either the Google Play or App Store
  • re-start the game

If the solutions above didn’t help, you can look for further tips here:

For Android

For iOS

If you had an error contact us, by clicking the 'Contact us' button below.