No Facebook button or Wrong age selected

If your options to connect with Facebook and Google Play / Game Center are missing from the Settings menu - this is due to the age you set o...

How to get Dino?

Dino is a free character that you can unlock by connecting your game to Facebook.If your age in the game is below 13, unfortu...

Problems with Ads

If you experience the following issues with ads:crashing/glitching/freezingno reward after watching adads not loadingblack screen white...

My game crashes/glitches

Game crashing during a run or maybe lagging during a jump?This might be because your device ran out of virtual memory (RAM) while playing. T...

Cannot update the game to the latest version

The current Season Hunt is over, and the new game version has been released - where is the update?Please don’t uninstall Subway Surfers beca...

Transfer my game progress to another device

You can transfer, save, and sync your progress using online save options available on all Android and iOS devices. Go to the game Setti...

I want to change my name

If you would like to change your name that is displayed for other players in Top Run, you need to be connected with Facebook. This way, your...