I made a real-money purchase in the game but didn't receive this item.

If you are an Android user, please list all GPA codes for transactions sent to your email address and leave a request for our support team under 'Chat with us' below. Your receipts show your purchases, so please make sure you have them.

Below is the guide to finding these receipts if you deleted the emails with them.

  1. Go to pay.google.com
  2. Tap on each order to open details (so you can see the GPA code)
  3. Write all of your GPA codes in the chat with our Support agent.