Lost Progress
Known Bugs
No Facebook button or Wrong age selected
Troubleshooting
What is Subway Surfers?
What's new
Transfer my game progress to another device
Where can I find my User ID?
General Questions
I lost my purchased items
Purchases
Skip Ad Tickets
Trick or Treat
More
Stuck on the launch screen
How to get Dino?
Problems with Ads
Minimum requirements
Delete or request a copy of your Data
My child made an unauthorised purchase on iPhone
My child made an unauthorised purchase on Android
I cannot make a purchase on Android
Daily Events
Daily High Score
Ranked Rewards
Quests
Missions
Achievements
Coins
Keys
Event Coins
Store
Seasonal Offers
Boosts
Basics
Pro Tips
Main Screen